Privacy policy

At Duo Legian Hotel, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide through our website, services, and interactions with us.

1. Information We Collect

• Personal Information: When you make a reservation, contact us, or use our services, we may collect personal information such as your name, address, email, phone number, and identity number (e.g., SIM, KTP, KIPEM, KITAS, passport).
• Payment Information: We collect payment details such as credit card information to process your reservations.
• Usage Information: We collect information about how you use our website and services, including your IP address, browser type, and pages visited.

2. How We Use Your Information

• To Provide Services: We use your information to process reservations, provide customer support, and deliver services you request.
• To Improve Our Services: We may use your information to enhance our website, services, and customer experience.
• Marketing and Promotions: With your consent, we may send you promotional materials and offers. You can opt-out at any time.

3. Information Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who assist us in delivering services.
• Legal Requirements: We may disclose your information if required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

6. Your Rights

• Access and Correction: You have the right to access and correct your personal information.
• Deletion: You can request the deletion of your personal information.
• Opt-Out: You can opt-out of receiving marketing communications from us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@duolegianhotelbali.com and gm@duolegianhotelbali.com
Phone: +6287890909541
Address: Jl. Batu Pageh Gg. Melani, Legian, Kec. Kuta, Kabupaten Badung, Bali 80361

Thank you for choosing Duo Legian Hotel. We value your privacy and are committed to protecting your personal information.